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Platform Privacy & Terms of Service

This Platform Privacy & Terms of Service Statement has been last updated on 7th April 2025 and applies to Appstrato and its affiliated websites.

At Appstrato, we’re committed to protecting the integrity, confidentiality, and responsible use of your data. This policy explains how we handle data shared on our platform—whether you’re matching with resources, managing delivery, or accessing insights. It also sets out the terms of platform use for both clients and contributors.

This statement applies to www.appstrato.com and its subdomains unless otherwise stated. For any questions about how we handle your data, you can contact us at privacy@appstrato.com. 

1. Who We Are

Appstrato Ltd provides a digital platform that connects clients and experts in the SAM, ITAM, and FinOps space. This statement outlines how we process user data and the conditions for using our platform.

Contact Information:
Appstrato Ltd
20–22 Wenlock Road, London, N1 7GU
📧 privacy@appstrato.com

We are registered with the UK Information Commissioner’s Office (ICO).

Platform Privacy Policy

2. What Data We Collect

We collect personal and professional data necessary to operate our platform:

  • Identity Data: name, title, company, role

  • Contact Data: email, phone (optional), business region

  • Profile Data: skills, availability, experience (for resources)

  • Project & Delivery Data: tasks, timesheets, milestones, communications

  • Usage Data: activity logs, device/browser info, session history

We do not knowingly collect sensitive personal data or data from individuals under 16.

3. Why We Use This Data

Purpose Legal Basis
Account creation, authentication, access control Contract
Matching talent to projects or roles Legitimate Interest
Managing service delivery (milestones, escalations, billing) Contract
Generating anonymized insights and performance benchmarks Legitimate Interest
Responding to user support Legitimate Interest
Compliance with legal or audit obligations Legal Obligation

We do not use your data for advertising, marketing, or third-party promotions.

4. Anonymized Insight Generation

Appstrato may analyze delivery and usage data to generate anonymized, aggregated insights, including:

  • Project benchmarking

  • Delivery maturity scoring

  • Trend forecasting across global users

No personally identifiable data is included in insight reports.

5. Data Security

We implement technical and organizational safeguards including:

  • Encrypted data transmission (TLS/SSL)

  • Role-based access controls

  • Secure cloud infrastructure (Azure)

  • Regular monitoring and logging

  • Mandatory confidentiality for support staff

6. Data Sharing

We do not sell or rent personal data. We only share information with:

  • Secure infrastructure providers (e.g., Microsoft Azure)

  • Payment processors

  • Legal authorities when required

All parties are contractually obligated to follow strict data protection rules.

7. Data Location & Transfers

Where required, data may be stored or processed outside the UK or EEA with appropriate safeguards (Standard Contractual Clauses or Adequacy Decisions).

8. Data Retention

Data Type Retention
Project & platform activity Active use + 7 years (audit/compliance)
Account/profile data Until deletion or inactivity
Anonymized insights Retained indefinitely
Support interactions 2 years

Users may request deletion or account termination anytime.

9. Your Rights

You may request:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion where no longer needed

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent

Contact: 📧 privacy@appstrato.com

Platform Terms of Service

10. Eligibility & Access

You must be 18+ and represent a legitimate business or professional identity to use the Appstrato platform. Access may be revoked for breach of terms or misuse.

11. Account Responsibility

Users are responsible for safeguarding login credentials and restricting access to authorized individuals only. Appstrato is not liable for loss caused by unauthorized access due to user negligence.

12. Acceptable Use

You agree not to:

  • Share confidential data without permission

  • Post false or misleading credentials

  • Upload malware or harmful content

  • Use the platform to solicit, spam, or circumvent project workflows

  • Infringe on intellectual property or data rights of others

Appstrato reserves the right to suspend or remove accounts that violate these terms.

13. Platform Availability

We aim for 99.9% uptime and reasonable support availability. Planned maintenance or outages will be communicated in advance when possible. We do not guarantee uninterrupted access and are not liable for external downtime.

14. Intellectual Property

All platform code, content, processes, and analytics tools remain the property of Appstrato Ltd. Users retain rights to content they submit, but grant Appstrato a license to use data for operational purposes as outlined above.

15. Payment Terms (If Applicable)

For users subscribed to paid tiers, invoices are due as per the agreed plan. Late payments may result in suspended access. Additional legal recourse may apply.

16. Termination

Accounts can be terminated by the user or Appstrato at any time. Upon termination:

  • Access is revoked

  • Data is retained or deleted in line with section 8

  • Outstanding obligations (e.g. payment) must still be honored

17. Changes to These Terms

We may revise this page periodically. Material changes will be posted here, with prior notice sent to active users.

18. Governing Law

These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of UK courts.

For questions, email:
📧 privacy@appstrato.com
📬 Appstrato Ltd, 20–22 Wenlock Road, London, N1 7GU