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Accessibility Policy

Last updated: October 12, 2025

Our Commitment

We strive to make our website and digital platforms usable by all people, regardless of ability or technology. Our goal is to conform to:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
  • UK Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, as applicable

Measures We Take

To ensure accessibility, Appstrato has adopted the following practices:

  • Use of semantic HTML to support assistive technologies
  • Clear text contrast ratios and scalable fonts
  • Logical tab order and keyboard navigability
  • Alternative text for meaningful images
  • Accessible form labels, error messages, and feedback
  • Regular audits using tools such as WAVE, Axe, and Lighthouse

We also work with developers and content creators to apply accessibility best practices across new features, documents, and multimedia.

Known Limitations

While we strive to achieve full accessibility, we are aware of some potential limitations:

  • Some third-party embedded content or widgets (e.g., map services or video players) may not fully meet WCAG standards.
  • Legacy PDFs and downloadable content may not yet be fully tagged for screen reader compatibility.
  • Real-time features (such as live chat or auto-suggest) may require improvements for keyboard-only users.

We are actively working to resolve these issues and welcome user feedback to prioritize improvements.

Contacting Us About Accessibility

If you experience any difficulty accessing parts of this website or would like to suggest improvements, please contact our team:

Email: accessibility@appstrato.com

Postal address: 20-22 Wenlock Road, London, N1 7GU.

We aim to respond to all accessibility-related queries within 5 working days.

Enforcement Procedure

If you’re not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS), which provides advice and support to individuals about their rights under the Equality Act 2010.

Website: https://www.equalityadvisoryservice.com

Phone: 0808 800 0082

Policy Review

We review this policy at least once per year or following significant website updates. This policy was last reviewed on 12th October 2025.